Support

Last Updated: September 11, 2025 

Welcome to the Support Page for SharePoint Connector for Google Forms™. If you have trouble, questions, or feedback, you’ll find the resources here to help you get unstuck. For everything else, our team is here to help. 

📘 What is it? 

This SharePoint Connector is a Google Forms™ add-on that enables integration between Google Forms™ and Microsoft SharePoint.
With this connector, you can:

• Automatically send form responses to SharePoint List

• Option to store attached file links into SharePoint List

• Trigger SharePoint workflows when new responses arrive

🔧 Getting Started

Here are the steps to install and configure the add-on:

1. Install the Add-on

   • Open Google Forms™ → menu “Add-ons” → search for SharePoint Connector for Google Forms™ → click Install.

   • Grant the necessary permissions (e.g. access to Forms responses, access to SharePoint, etc.).

2. Open the Add-on

   • Open Extensions → SharePoint Connector for Google Forms™   → Open connector
     
     

3. Connect to SharePoint

   • In the add-on sidebar, click “Connect to SharePoint” (Make sure pop-ups are allowed in your browser before clicking Connect to SharePoint)

   • Sign in with your SharePoint Admin account, or ensure the app has been approved for admin consent 

   • Grant the requested permissions (read/write access to site list entries)

   • After successful authentication, you will see this confirmation below: 

✅ Connected to SharePoint! You may close this tab. 

3. • Close the browser tab and return to the add-on

   • Click "I've completed login" in the sidebar

   • If the connection was successful, you will see the status message below:

⚠ Connected ✅

3. • Click on "Next" to continue

4. Configure Form to SharePoint

   • Enter fully qualified SharePoint Site URL in "Site URL" field where you want to store data in list

Example: https://contoso.sharepoint.com/sites/Survey 

4. • Click "Validate and Load Lists"

   • Select the target SharePoint list where form response data should be stored

   • Then click on "Save & Next" to continue

5. Map fields between Form and SharePoint

   • The left column displays Google Forms™ fields, and the right column displays SharePoint list columns. Select the appropriate SharePoint column for each form field. 

   • Form Internal Field Mapping includes meta fields such as the form name and form description, which can be mapped to SharePoint. On the other side Form Field Mapping includes mappings for the actual form-specific fields 

   • First choose right SharePoint fields for Form Internal Field Mapping

   • Then select SharePoint  fields for Form Field Mapping

   • In the Form Field Mapping section, any form column name that starts with ‘LinkRef’ represents a Google Forms™ link reference field for attachments that need to be stored in SharePoint list. Make sure the corresponding SharePoint list column is set to Single line of text (not Link), as Link type is not supported at this time. 

   • You can select only the fields you want to store in the SharePoint list — not all columns are mandatory. 

   • Then click on "Save & Finish" to continue

   • You will see a message saying ‘All set! ✅’. All your settings have been saved. You can now click Close to exit the sidebar

6.  Test It

   • Submit a test response to check mapping and connectivity.

   • Once everything is working, enable the integration for your actual users

⚠️ System Requirements & Permissions

To use the connector smoothly, make sure:

• You’re using Google Forms™ in a Google Workspace™ account (not restricted by admin policies).

• Your SharePoint environment allows external/add-on integration or API access (SharePoint Online or properly configured on-premises).

• The user setting up the connection has sufficient permissions in SharePoint and Admin has granted permission for this app (permissions to create/edit lists, etc.).

• OAuth / app registration may be needed if using certain authentication methods.

🛠 Known Issues & Troubleshooting

1. Responses not appearing in SharePoint

   • Possible Cause: Mapping is incorrect, or insufficient permissions

   • Solution: Check that form fields are correctly mapped to list columns. Ensure user has write access. 

2. Authentication failures

   • Possible Cause: Expired token, wrong credentials, or missing OAuth setup 

   • Solution: Re-authenticate. Ensure any required Azure AD or other identity settings are correct.  

3. Delay in syncing data

   • Possible Cause: API rate limits or network latency 

   • Solution: Wait a bit; check logs. Optimize configuration to reduce load

📄 FAQ 

Q: Can I use multiple SharePoint sites with one form?
A: No, at a time only one SharePoint site can be linked with a form. If you want to switch to another site later, you can reconfigure the settings to update the connection. 

Q: Can I customize how data is formatted when saved into SharePoint?
A: Yes — you can map form fields to specific columns, optionally prepend/append text, choose file naming conventions, etc.

Q: Does it work with SharePoint on-premises?
A: Yes, if your instance exposes the needed APIs and your network allows it. May require additional setup (e.g. on-premises gateway or proper domain authentication).

Q: Is my form data stored on third-party servers?
A: The add-on uses secure protocols (OAuth, HTTPS). We do not store data longer than needed. Data is transmitted directly from Google to SharePoint or via secure intermediaries as required. (Details in Privacy Policy.)

📞 Get Help 

If you’ve tried the above and still need assistance: 

Contact Support:

• Email: appmakerbharat@gmail.com

• Response Time: our usual turnaround is 48-60 hours on business days 

PrivacyPolicy | TermsofService